If you encounter any difficulty when attempting to complete a task or stage, you can send a message to your Personal Tutor for assistance. To ask your Personal Tutor to assist you with a task or stage, the selected Developer Program must be in challenge mode.
To send a query to your Personal Tutor:
You can view replies from your Personal Tutor through your Inbox. To view a reply and its thread history, you click the query. In the Message thread tabbed page that opens, you can view additional information by clicking the expand icons (+) in the Catalog Branch Details and Message Details sections. A query is not expended until the query is completely resolved and closed by the Personal Tutor. For example, you might feel that the query has not been answered to your satisfaction, so you can send a reply to your Personal Tutor requesting further detail to resolve the problem.
To reply to your Personal Tutor:
When you view a response, you can also submit feedback to your Personal Tutor to indicate how useful you found the information included in the response.
To register feedback with your Personal Tutor: